What can account owners do?

Each Float team has a single account owner and they have unrestricted access to your account. Account owners are able to:

  • Manage all team settings

  • Upgrade or downgrade your Float plan

  • Access your team’s API key and manage your account integrations

  • Permanently delete your team and all associated data

How do I transfer account ownership to someone else on my team?

  1. Log into Float as the account owner and click the gear icon at the bottom-left of the page then Team settings

  2. Click General in the list on the left side of the page

  3. Select the teammate you’d like to change ownership to with the dropdown in the Account Owner section and click Transfer

    ℹ️ The previous account owner will become an admin user on the account after transferring ownership to someone else.


What if I don’t know who my account owner is?

Any admin user on your account can check who the current owner is by visiting the Manage People page in Float.

  1. Click the Manage icon at the left side of any Float page

  2. Select the People slider and then click Access at the top of the table

  3. Your Account Owner will appear at the top of the list


What if my current account owner isn't available?

If your current account owner is unavailable or no longer has access to Float, please reach out to our support team. Once you log into Float, click the help button at the bottom left of the page and then Chat.

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