Accessing your Float account
To access your team's Float account, you must have assigned access rights. When signing in, use the login credentials created after receiving your invitation. If you're not using Google sign-in or SSO, you'll need to enter your email address and password. Each email address can be linked to one or more Float accounts. If your email changes, remember to update it in Float to maintain access.
Update your own email address
To update your email address in Float, follow these steps:
Ensure you are logged in using your credentials (not Google Sign-In).
Click on your profile icon in the bottom left corner of Float.
Navigate to Profile settings.
Enter your new email.
Enter your current password to confirm the change.
Click Save settings.
Update the email addresses of People on your team
To update the email address of one of your team members, follow the steps below:
Open their profile from the Schedule or the People page.
Head to the Access tab.
Remove current access rights by clicking the x.
Delete the old email and enter the new one.
Assign new access rights.
Click Update & invite.
Update the email addresses of Guests on your team
Your team's Account Owner and Admin users can update guests in Team settings. Since guests' emails cannot be edited directly, you must remove and re-add them. Here are the steps to follow:
Navigate to Team settings > Guests.
Click on the Edit (pencil) icon.
Select Actions > Delete to remove the guest.
Click on Invite to add the guest again.
Enter their name and the new email address.
Assign access rights.
Click Invite.
📝Note: Deleting a guest user automatically reassigns all the projects that they own to the Account Owner. Once the guest is invited again, the Account Owner can re-assign the project ownership back to them.