Only the Account Owner can cancel the subscription and delete your company's account.
Deleting a company in Float will:
Cancel your subscription immediately
Permanently remove all your data
Stop all future billing
Revoke access to Float for your entire team right away
This action is irreversible. Be sure to export any necessary data before proceeding.
Deleting your team is the only way to cancel your subscription. It's not currently possible to cancel your subscription without deleting your team and data.
Float doesn’t support scheduling a cancellation or turning off auto-renewal. Your subscription renews on the renewal date unless you’ve already deleted your company. To avoid the next charge, delete your company before that date. Because access ends as soon as you delete, you can’t keep using Float until the renewal date and let the subscription lapse on its own. If the renewal date passes first, we charge you for the next billing period and don’t refund it.
We bill in advance, and we don’t refund unused time. Say your plan renews on December 1 and you delete your company on October 13. Float won’t charge you on December 1, but your team loses access on October 13, and we don’t refund the time between those dates.
To cancel your subscription and delete your company:
Navigate to Company settings (at the top of the side panel, under the company name).
Go to the General tab.
Click the red Delete company button.
Follow the on-screen prompts to confirm deletion.
