The Account Owner and team Admins can set up your team’s regional and custom holidays in Team settings > Time off.
Setting up holidays ensures accurate capacity planning in the Schedule, improves forecasting in reports, and prevents accidental overbooking across regions.
Public holidays
Public holidays allow you to schedule region-specific holidays for selected team members without affecting others. This is ideal for distributed teams working across different countries or states.
To add regional public holidays:
Navigate to Team settings > Time off > Public holidays.
Click Select.
Choose:
- Country
- Region
- Review specific holidays and adjust as needed
- In the People tab, assign it to the relevant team membersClick Select holidays to add them to the Schedule.
The public holiday days are blocked out for those team members, and the holiday names and locations are displayed when you hover over the dot next to the date on the Schedule.
💡 Here's a tip: You can manually override a public holiday and schedule an allocation by clicking on the day on the person's schedule. It'll count as overtime in your reports.
Add a custom public holiday
If a specific holiday you want to add is not listed among those in the selected region, you can add a custom holiday. You can create custom holidays when you set up your initial public holidays, or later, by selecting Add custom holiday.
Each team member belongs to one public holiday group. You can check it in the Availability tab of their profile under Public holidays.
💡 Here's a tip: If a team member relocates from Canada to Germany, update their public holiday group in their Availability settings to reflect the correct regional holidays.
Team holidays
Team holidays apply to your entire team, regardless of location. Use this option for:
Company-wide shutdowns
Annual retreats
Global company holidays
To add a team-wide holiday:
Go to Team settings > Time off > Team holidays.
Click Add.
Add the holiday name and date(s).
Confirm with Add new.
This will block the day for everyone in the Schedule. Note: any allocations already scheduled on these dates will be removed.
Best practices
Assign public holiday groups during onboarding to avoid scheduling conflicts.
Review holiday groups annually to ensure accuracy.
Use custom holidays for company-specific events.
Communicate overrides clearly when scheduling work on a public holiday to avoid confusion in reporting.
Additional info
Scheduling a holiday will overwrite any existing work planned for that date. Any allocations already scheduled on these dates will be removed.
Public holidays are scheduled for the current year and the following year.
Deleting a set of public holidays will remove the holidays from the associated team member's schedules.
Custom holidays must have unique names within their region. If you attempt to create two or more holidays with the same name, only one will be saved.