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Bill rates

Justyna Kawalec avatar
Written by Justyna Kawalec
Updated yesterday

At Float, you can set up two types of rates: bill rates and cost rates. While setting them up is optional, doing so allows you to move beyond scheduling and into real financial visibility. Together, they give you a complete picture of how profitable your work actually is—not just how busy your team is.

Bill rates represent what you charge clients for your team’s time.

Setting up bill rates in Float helps you:

  • Calculate and forecast project revenue

  • Track budget burn accurately

  • Measure profitability (with cost rates set)

  • Align resource planning with financial goals

Bill rates access and visibility

Access to bill rates depends on user permissions:

  • Account Owner and Admins can view and manage all bill rates.

  • Managers - By default, Managers do not have access to view or edit bill rates. They can be granted permission to:

    • View bill rates and budgets

    • View project profitability

    • View cost rates (if enabled separately)

  • Members cannot see rates.

You can review exactly who has access in Team settings > Roles & rates > Who can see rates.

Bill rates are directly visible in:
- In Team settings > Roles & rates (role bill rates),

- In the Info tab of each person's profile (personal bill rates),
- In the Team tab of the project settings (project bill rates),

- In the Team tab of the phase settings (phase bill rates),

- On the Project view (project bill rates) - can be hidden using the data visibility menu.

On the reports, bill rates can be calculated based on the scheduled time and scheduled fee.

Bill rates hierarchy

Bill rates follow a structured hierarchy:

Role bill rate → Person bill rate → Project bill rate → Phase bill rate.


The most specific rate always takes precedence.

  • Role bill rate is the default rate assigned to a role.

  • Person bill rate overrides the role rate.

  • Project bill rate overrides the person rate for that project only.

  • Phase bill rate overrides the project rate for that phase only.

This layered structure gives you full control over pricing in different scenarios.

Example:

Role bill rate

Amy is a Designer. The Designer role bill rate is $90/hr.
This applies to all work scheduled for Amy unless overridden.

Person bill rate

Amy has advanced UI expertise. Her personal bill rate is set to $100/hr, overriding the role rate.

Project bill rate

For the Website Redesign project, your team negotiated a higher rate of $110/hr.
This overrides Amy’s personal rate, but only for that project.

Phase bill rate

Within the Website Redesign project, the UI Design phase requires even more specialized expertise. You set a phase bill rate of $130/hr, which overrides the project rate for that phase only.

Bill rates at the role level

Account Owners and Admins can set and manage role bill rates in Team settings > Roles & rates.

Add a new role with a bill rate

  1. Go to Team settings > Roles & rates

  2. Click Add

  3. Enter the bill rate in the Bill rate field

  4. Click Save

Update the bill rate for an existing role

  1. Go to Team settings > Roles & rates

  2. Select an existing role

  3. Enter the new bill rate

  4. Click Save

📝Note: Bill rates do not support effective dates. Updates apply immediately but do not override custom person, project, or phase rates. When you update a role rate, you’ll be asked to confirm that the change affects people assigned to that role. Custom rates remain unchanged.

Bill rates at the person level

Personal bill rates can be set in the Info tab of a person’s profile. If a role has a bill rate, the person inherits that rate by default unless a custom rate is applied.

Set or update a personal bill rate

  1. Open the person’s profile

  2. Enter the bill rate in the Bill rate field

  3. Click Save

Personal bill rate updates:

  • Apply immediately to all new projects and phases

  • Do not update existing or historical project/phase rates.

When overridden, inherited role rates appear with a strikethrough.

Project bill rates

Project bill rates apply only to a specific project (and its phases, unless overridden).

You can set project bill rates in the Team tab of each project. Project bill rates:

  • Override role and person rates

  • Apply to past and future time on that project

  • Automatically apply to phases unless a phase-specific rate is set

Phase bill rates

Phase bill rates override project-level bill rates. You can set phase bill rates in the Team tab of specifci phase. Phase bill rates:

  • Apply only to that specific phase

  • Override role, person, and project rates

📝Note: If project rates are set after a phase is created and team members are already added, those rates will not automatically carry over.


Bill rate changes

Unlike cost rates, bill rates do not support point-in-time effective dates. Any updates to bill rates at the role or person level take effect immediately. Existing custom project or phase bill rates are not automatically updated. If you need to change bill rates for an existing project or phase, update them directly at that level.

Role changes impact on bill rates

When changing a person’s role, you must select an effective date for the role change.

If the person inherits role rates:

  • Their bill rate updates based on the new role

  • Custom person, project, or phase rates are not affected

If the person already has a custom bill rate, you can choose to:

  • Keep the existing personal rate

  • Use the new role’s default rate

All changes are tracked under View changes.

Bulk Editing Bill Rates

Bulk edit role bill rates

  1. Go to Team settings > Roles & rates

  2. Select one or more roles

  3. Click Edit

  4. Choose Bill rate

  5. Enter the new rate

  6. Click Save

Bulk edit personal bill rates

  1. Go to the People page

  2. Select one or more people

  3. Click Edit

  4. Choose Bill rate

  5. Under rate type select:

    • Set custom rate and enter the new bill rate or

    • Inherit role rate

  6. Click Update

Updated personal bill rates:

  • Apply to all new projects and phases

  • Do not affect existing project or phase bill rates.

Additional notes

  • You can use our CSV import option to upload bill rates for people in your team.

  • Phases inherit the rates set at the project level only if those rates are in place before a person is added to a phase. If the project rates are set after the phase was created and team members were added, the rates do not carry over.

  • If a person who doesn’t have a bill rate set is allocated or logs time against a project they haven’t been added to (as a Team), their time doesn't burn the project budget. Currently, if a bill rate is later set for that person or their role, our reporting logic retroactively applies that rate to previous work—meaning all historical projects will reflect the new rate. We’re working on a solution that will automatically copy the role or person’s bill rate into any project or phase they’re on that’s missing one. If those rates are manually set, they won’t be impacted. Stay tuned!

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