Upgrade to a paid plan
From the Team Settings page, set your number of people and enter your payment details and we'll upgrade your account immediately. You'll need to be the Account Owner or a guest user with Billing access to view this section.
Don't worry about losing any info either—when you upgrade from a free trial to a paid account, all of your data stays with you!
Once your account is active, we'll automatically deduct your payments on each new billing period until you cancel. You can find the billing period and other subscription information on the Billing tab within your Team Settings.
For an overview of our available plans and their cost, take a look at our Pricing Page.
Annual payments are offered on all plans and include a 15% discount off of the monthly price. Just select Pay Yearly when signing up for a paid plan.
If you have an existing plan already, your Account Owner can upgrade to an Annual Plan from Team Settings.
We accept Visa, MasterCard, and American Express as payment methods for Float subscriptions.
If you're interested in paying by check or wire manual PO, please contact firstname.lastname@example.org. This service is offered on any of our annual plans for an additional fee of $50.
Update your billing details/subscription
The Account Owner or someone with Billing access can update the billing details from the Billing tab on the Team Settings page.
Deleting/archiving people from the Schedule does not automatically adjust your subscription (in case you want to replace those people with new people). Once you've reduced the number of people on the Schedule, you can adjust your subscription from the Billing tab.
Invoices are emailed to your billing contact after each billing period. If you prefer to send these someplace else, the Account Owner can update the address from Team Settings.
Copies of past invoices can also be accessed by the Account Owner or any guest users with Billing access from Team Settings.
Transfer account ownership
The Account Owner is the only person with unrestricted access and billing rights, and the only one who can cancel an account. By default, the Account Owner is the person who created the account.
You can transfer ownership to a new Account Owner from Team Settings.
Suspend your account
If you'd like to suspend your account for up to six months without losing any account information or your subscription pricing, please contact us at email@example.com.
Annual plans cannot be suspended.
Cancel your account
You may cancel your account at any time by visiting the Team Settings page. Scroll to the bottom of the page, select Delete Team, and confirm.
Only the Account Owner can delete an account, and doing so will immediately delete all of your information and close the account!