Upgrade to a paid plan
So your trial went well, and you're ready to make things official with Float—what now?
From the Account Settings page, choose your plan and enter your payment details and we'll upgrade your account immediately. You'll need to be the Account Owner or a team member with Billing access to view this section.
Don't worry about losing any info either—when you upgrade from a free trial to a paid account, all of your data stays with you!
Once your account is active, we'll automatically deduct your payments after each billing period until you cancel. You can find the billing period in Account Settings under the Payment section.
For an overview of our available plans and their cost, take a look at our Pricing Page.
Annual payments are offered on all plans and include a 15% discount off of the monthly price. Just select Bill Annually when signing up for a paid plan.
If you have an existing plan already, your Account Owner can upgrade to an Annual Plan from the Account Settings section.
We accept Visa, MasterCard, and American Express as payment methods for Float subscriptions.
If you're interested in paying by check or wire manual PO, please contact firstname.lastname@example.org. This service is offered on any of our annual plans for an additional fee of $150.
Update your billing details
The Account Owner or a team member with Billing access can update the billing details in Account Settings.
Invoice receipts are emailed to your billing contact after each billing period. If you prefer to send these someplace else, the Account Owner can update the address from Account Settings. Copies of past invoices can also be accessed by the Account Owner or those with Billing access via Account Settings.
Only a single email address may receive the invoice/receipt.
You can also contact our support team at email@example.com if you need to locate a particular invoice. Just let us know your company name and the invoice you're after, and we'll send you a copy.
Transfer account ownership
Each account may only have one Account Owner. By default, it is the person who created the account.
You can assign a new Account Owner in Account Settings. The Account Owner is the only person with unrestricted access and billing rights, and the only one who can cancel an account.
Suspend your account
If you'd like to suspend your account for up to six months without losing any account information or your subscription pricing, please contact us at firstname.lastname@example.org.
Annual plans cannot be suspended.
Cancel your account
You may cancel your account at any time by visiting the Account Settings page. Scroll to the bottom of the page, select Delete Account and confirm.
Only the Account Owner may delete an account, and doing so will delete ALL information on the account.